Digital Banking
We know you’re always on the go, so TrueCore gives you convenient access to your accounts with Digital Banking. This compact version of Online Banking allows you to easily access your account information, transfer funds, deposit a check, or keep an eye on your credit score.
To enjoy the freedom of digital banking, just follow these simple steps from our mobile app or at
www.truecore.org. For help enrolling, view our quick step-by-step Enrollment Guide.
TrueCore has updated our mobile app!
The basic layout and functionality has not changed, but you'll experience some new enhancements and improved security.
- Up-to-date Security This update will improve security within the app across all devices, especially during the login process.
- Reset Password Functionality If you forget your password to mobile banking, it will allow you to reset your password inside the app. Simply verify your account number, registered email, and birth date.
- Stop Payment Function You now have the ability to stop payment on a check via the app.
- New Transfer Memo feature Type in the reason for your transfer to help you stay organized.
- Transfer Loan Payoff options When making a loan payment, you now have the option to make your regular payment, use a different payment amount, or pay off the loan in full.
- Transaction History Search For your convenience, you now have the ability to search for transactions instead of scrolling through multiple transactions.
- Last Login Time View your last login time in the main menu.
- If you use biometrics (Face ID or Fingerprint) to access the app, this update may cause you to reset your biometrics. This would only be an issue if you do not know your mobile banking password. If you have forgotten your password, you can use the Forgot Password function located at the login section of www.truecore.org. If you need further assistance, please call or text our Contact Center at 740-345-6608.
- Check Images Now you can view, share, and print images of your cleared checks.
Thank you for using the TrueCore mobile app!
Popular features for the iPhone:
- Fingerprint Login: The ability to log in with just your fingerprint is now available (if your phone supports this feature).
- Last Sign-on Information: Your last sign-on date and time will be displayed for your information.
- Quick Balance: This enhancement allows you to see the balance of the accounts you specify at a glance without needing to log in.
- Running Balance: This feature allows you to see the running balance on your accounts just like you do in Online Banking.
- Quick Pic Deposit: Deposit checks into your TrueCore account through the convenience of your smart phone.
- Card Controls: This feature allows you to turn your debit card on and off and schedule travel dates.
- FICO® Score: You can now see your FICO® score as presented from the Equifax credit bureau.
- Apple Watch friendly
Popular features for the Droid:
- Last Sign-on Information: Your last sign-on date and time will be displayed for your information.
- Quick Balance: This enhancement allows you to see the balance of the accounts you specify at a glance without needing to log in.
- Running Balance: This feature allows you to see the running balance on your accounts just like you do in Online Banking.
- Quick Pic Deposit: Deposit checks into your TrueCore account through the convenience of your smart phone.
- Card Controls: This feature allows you to turn your debit card on and off and schedule travel dates.
- FICO® Score: You can now see your FICO® score as presented from the Equifax credit bureau.
To protect your personal information, we have implemented several security features. If you require assistance logging into your account, please contact a Member Service Representative at 740-345-6608 or 800-333-2465. Thank you for your membership.